Exchange policy
Any article bought from House of FREAA can be easily exchanged within 7 days ONLY. If the article isn’t received at our facility within 7 days of purchase, we are not liable to exchange.
- The Product must be tagged, unworn & in its original condition for an exchange.
- The customer must send the original piece back on their own expense to the shipping address to initiate an exchange.
- There will be no exchange/return/refund on the sale articles. Exchanged item’s delivery time shall be 2 weeks, as we are a made-to-order business and exchange order will be processed as a new order.
- House of FREAA does not provide exchange/refund for international orders.
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