FAQs

What is the delivery Time?
Deliveries for local orders can take 2 weeks (inclusive of shipping time). International delivery time can take up to 4-5 weeks (inclusive of shipping time).

 What if the product color varies?
House of FREAA ensures that the product descriptions and photographs provided on this web site are accurate and life-like. Whilst the colors in pictures may vary slightly from actual item due to the lighting during photo shoot, your device display settings. House of FREAA does not accept responsibility for slight variances in color.

 Can I cancel my order?
You can cancel your order before the item is shipped.

 Can I return the product?
We do not accept returns or provide refund of any product in any case. If the item is faulty, we will provide a replacement/exchange for local orders. International orders can not be exchanged/refunded.

 What is the Exchange Policy?
If you are not satisfied with your purchase, you may exchange it with another product within 7 days. If the article isn’t received at our facility within 7 days of purchase, we are not liable to exchange.

 How do I can track my order?
On dispatch, you will be provided a Tracking ID for your order through email and SMS.

 How shall I make a payment?
Following are the payment options available for your convenience:

Cash On Delivery (applicable in Pakistan).

Online Payment

Credit Card payment (Visa Debit/Credit, Master Debit/Credit,)